FAQs

✔️ Matrika Jiva air purifiers are designed with advanced multi-layer filtration technology that removes up to 99.97% of airborne pollutants, including dust, smoke, pollen, and harmful particles. Each unit is energy-efficient, whisper-quiet, and crafted to complement your modern home or workspace.

✔️ For best performance, we recommend replacing the filter every 6–8 months, depending on your air quality and usage. The filter replacement indicator will alert you when it’s time for a change.

✔️ You can gently wipe the exterior with a soft, dry cloth. Do not use water or chemicals inside the device. For the filter, remove and tap lightly to release surface dust every few weeks. Always unplug the purifier before cleaning.

✔️ Yes! Matrika Jiva purifiers are suitable for homes, offices, clinics, and workspaces. They are powerful yet compact enough to keep your environment fresh and allergen-free wherever you place them.

✔️ The activated carbon filter effectively removes unpleasant odors, cigarette smoke, and VOCs, keeping your air naturally fresh and clean.

✔️ All our air purifiers come with a 1-year limited warranty that covers manufacturing defects. You can also extend your warranty by registering your product on our website.

✔️ We offer free standard shipping across India. Orders are typically delivered within 5–7 business days. If you are not satisfied with your purchase, you can return it within 7 days of delivery as per our Return & Refund Policy.

✔️ You can reach our support team via:
📩 Email: enquiry@matrikajiva.com
📞 Phone/WhatsApp: +91-7987139457
We’re available Monday to Saturday, 10 AM – 6 PM.