Terms and conditions
This document is an electronic record in accordance with the provisions of the Information Technology Act, 2000, and the rules thereunder as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and therefore does not require any physical or digital signatures.
1. General
Your use of the Matrikajiva website (www.matrikajiva.com) (hereinafter referred to as “Matrikajiva / Website / we / us / our”) and its services and tools are governed by the following Terms & Conditions (“Terms of Use”). Whenever any transaction is done on the Website you will be subject to the policies that are applicable to the Website for such a transaction.
2. Eligibility
Use of Matrikajiva is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor (under the age of 18), you may use Matrikajiva only with the involvement of your parent or legal guardian.
3. Account & Registration Obligations
If you register on Matrikajiva you are responsible for maintaining the confidentiality of your User ID and password and for all activities that occur under your account. You agree to provide true, accurate and current information. If Matrikajiva has reasonable grounds to suspect any information is untrue, inaccurate, not current or incomplete, Matrikajiva may indefinitely suspend or terminate your account and refuse access to the Website.
4. Communications
By using the Website or sending electronic communications to Matrikajiva, you consent to receive communications from us electronically (e.g., email, SMS, WhatsApp). Electronic communications shall satisfy any legal requirement that such communications be in writing.
5. Charges
Matrikajiva reserves the right to introduce or change fees for services at its sole discretion. Unless otherwise stated, all charges are quoted in Indian Rupees (INR). You are responsible for compliance with all laws applicable when making payments.
6. Use of the Website — Prohibited Conduct
You agree not to host, display, upload, modify, publish, transmit, update or share any information that:
- Belongs to another person to which you do not have any right;
- Is grossly harmful, harassing, defamatory, obscene, pornographic, pedophilic, libelous, invasive of privacy, hateful or racially objectionable;
- Is misleading in any way or patently offensive to the online community;
- Promotes illegal activities, gambling, money-laundering or other unlawful conduct;
- Infringes third-party intellectual property, publicity or privacy rights;
- Contains viruses, trojans, worms, cancelbots or other harmful code;
- Attempts to gain unauthorized access to any portion of the Website or any connected systems;
- Uses any automated means (robots, spiders, scrapers) to access the Website other than means provided or authorized by Matrikajiva;
- Solicits other users for commercial purposes without Matrikajiva prior written consent.
Matrikajiva may, at its sole discretion, remove or edit any content that violates these Terms.
7. Intellectual Property Rights
All content on the Website — including text, graphics, logos, images, product information and software — is owned, controlled or licensed by Matrikajiva and protected by copyright, trademark and other intellectual property laws. No portion of the Website may be copied, reproduced, republished, uploaded or distributed without prior written permission from Matrikajiva.
8. Third-Party Links and Content
The Website may contain links to third-party websites. Matrikajiva does not control or endorse these sites and is not responsible for their content or practices. Accessing third-party sites is at your own risk.
9. Products & Services
Matrikajiva aims to provide accurate product information, pricing and availability. However, we do not warrant that product descriptions or other content are error-free. Matrikajiva reserves the right to modify or discontinue products and services at any time.
10. Pricing, Payment & Shipping
- All payments must be made in Indian Rupees (INR) via the payment methods displayed at checkout.
- In case of typographical or pricing errors, Matrikajiva may correct the price or cancel the order and refund any amounts paid.
- Delivery timelines are estimates; Matrikajiva is not liable for delays caused by couriers, natural events, strikes, or other unforeseen circumstances.
- Risk of loss and title for products pass to you on delivery to the carrier.
11. Returns, Refunds & Cancellations
Please review our Return & Refund Policy for detailed information. Matrikajiva reserves the right to refuse or cancel any order for reasons including product unavailability, pricing errors or suspected fraud.
12. Disclaimer of Warranties
The Website, its content, products and services are provided “as is” and “as available” without warranties of any kind. Matrikajiva does not warrant that the Website will be uninterrupted, secure or error-free, nor that the content is accurate or free of harmful components.
Our products are intended to improve indoor air quality and wellness. They are not medical devices and are not intended to diagnose, treat, cure or prevent disease. Always consult a qualified health professional for medical advice.
13. Limitation of Liability
To the fullest extent permitted by law, Matrikajiva and its affiliates shall not be liable for any indirect, incidental, special, consequential or punitive damages arising out of or relating to your use of the Website, products, or services.
14. Indemnity
You agree to indemnify and hold harmless Matrikajiva, its officers, directors, employees and agents from any claims, losses, liabilities, costs, or expenses (including attorneys’ fees) arising from your breach of these Terms or your violation of any law or third-party rights.
15. Privacy Policy
Our Privacy Policy explains how we collect, use and protect your personal data. By using the Website you agree to the terms of the Privacy Policy.
16. Termination
Matrikajiva may suspend or terminate your access immediately for breach of these Terms or for legal, security or business reasons. Terminated users may not re-register without Matrikajiva consent.
17. Governing Law & Jurisdiction
These Terms are governed by the laws of India. The courts located in Delhi, India (unless otherwise specified) shall have the exclusive jurisdiction to resolve disputes arising from these Terms.
18. Contact
For any questions, notices, or legal communications regarding these Terms, contact us at:
Matrikajiva
Email: support@matrikajiva.com
Website: https://matrikajiva.com
Address: 108/2 Priyadarshini colony Phase 2, Bagmugaliya bhopal, Madhya Pradesh, 462043
