Privacy policy

At Matrika Jiva, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

Information We Collect

  • Personal details such as your name, email address, phone number, and shipping address.
  • Order and payment information to process purchases securely.
  • Usage data including pages visited, time spent on the site, and interactions with our content.

How We Use Your Information

  • To process and fulfill your orders efficiently.
  • To communicate order updates, promotions, or important announcements.
  • To improve our website, services, and customer experience.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. Your data is handled with the utmost care and confidentiality.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. Information may be shared with trusted partners strictly for processing orders, delivering products, or improving our services, in accordance with this Privacy Policy.

Cookies & Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze website traffic. You can manage your cookie preferences through your browser settings.

Your Rights

  • Access, update, or delete your personal information at any time.
  • Opt out of marketing communications by following the unsubscribe instructions in our emails.
  • Request information regarding how your data is used and stored.

Changes to This Policy

Matrika Jiva reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.